Privacy Policy

This Privacy Policy explains how Kitchen Storiez (“Kitchen Storiez”, “we”, “us”), a Sanchita Enterprise vertical based in Bengaluru, Karnataka, India, collects, uses and protects your personal information when you use www.kitchenstoriez.com (the “Website”). By using the Website or submitting a form, you agree to this policy.

1. Information we collect

Information you give us

• Contact form: your name, email address, phone number (optional) and your message.
• Consultation booking form: your name, email address, phone number, business type (optional) and any notes you add.
• Direct communication: anything you share when you email, call, SMS or WhatsApp us.

We do not ask for payment details, government IDs or sensitive personal data through the Website. Please do not include them in your message.

Information collected automatically

• Analytics (only with your consent): if you accept analytics cookies, Google Analytics collects information such as pages viewed, approximate location, device and browser type, and your IP address. See our Cookie Policy.
• Server logs: our web host may record technical data such as IP address, browser and the pages requested, for security and troubleshooting.
• Preferences on your device: your language choice and cookie choice are stored in your browser.

2. How we use your information

• To respond to your enquiry and to arrange and confirm your free consultation.
• To contact you about your enquiry and our consulting services by email, phone call, SMS or WhatsApp.
• To send you an automatic confirmation email after you submit a form.
• To understand how the Website is used and improve it (analytics, only with your consent).
• To keep the Website secure, prevent spam and abuse, and comply with the law.

3. Consent

You give us your information voluntarily by submitting a form or contacting us. By doing so you consent to us using it as described in this policy, including contacting you through the channels above. You can withdraw your consent at any time by writing to support@kitchenstoriez.com or telling us when we contact you. Withdrawing consent does not affect what we did before you withdrew it.

4. How we contact you

The team may reach you by email, phone call, SMS or WhatsApp using the details you provided, mainly to respond to your enquiry. If you do not want to be contacted on a particular channel, tell us and we will stop. If you use WhatsApp to message us, WhatsApp’s own terms and privacy policy also apply.

5. Who we share your information with

We do not sell or rent your personal information. We share it only with:

• our team members who need it to respond to you;
• service providers that help us run the Website and handle enquiries (for example web hosting, email delivery and the tools our team uses to keep track of enquiries), who may use it only to provide those services to us;
• Google, for analytics, if you accept analytics cookies;
• government or law-enforcement authorities where the law requires it.

6. Third-party content and links

The Website loads some files from third parties (such as Bootstrap and jQuery from content delivery networks, and images from Unsplash), which means your IP address and browser details are visible to them when your browser fetches those files. The Website also links to WhatsApp, LinkedIn, Instagram, Facebook and other external sites. We do not control those sites; please read their privacy policies.

7. Transfers outside India

Google Analytics (if you accept it) and some service providers may process data on servers outside India. We take reasonable steps to make sure such providers protect your information.

8. How long we keep your information

We keep your contact and enquiry data until you request deletion of your account or contact data. You can make that request at any time using our deletion request form or by emailing support@kitchenstoriez.com. We then delete the data you asked for, except for any records we are legally required to keep.

9. Security

We use reasonable technical and organisational safeguards, such as restricting access to authorised team members and password-protecting our admin area. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Your rights

Subject to applicable law (including the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000), you may ask us to:

• tell you what personal information we hold about you;
• correct inaccurate or incomplete information;
• delete your information (use the deletion request form);
• stop contacting you, or withdraw your consent.

Email support@kitchenstoriez.com from the address you used with us. We may need to verify your identity, and we will respond within a reasonable time and in any case as required by law.

11. Children

The Website and our services are meant for food business owners and aspiring entrepreneurs. They are not directed at children under 18, and we do not knowingly collect their personal information.

12. Changes to this policy

We may update this policy from time to time. The “Last updated” date above shows when it last changed. Continued use of the Website after an update means you accept the revised policy.

13. Contact and grievances

For questions, requests or complaints about your personal information, contact:

Kitchen Storiez
Bengaluru, Karnataka, India
Email: support@kitchenstoriez.com
Phone / WhatsApp: +91 99803 22133

See also our Data Policy, Cookie Policy and Terms of Use.